Receptionist
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Salary: NJC Grade C: £25,989 - £26,403 FTE (This will be paid pro-rata to reflect hours and weeks worked)
Working Pattern: This is a permanent position working 22.5 hours per week, 39 weeks per year (Wednesday to Friday 8.30 - 16.30)
Pilton Community College are seeking to appoint a dedicated and highly motivated individual to join our support staff team. Our administrative team is a dynamic and supportive group, playing a vital role in the smooth daily operation of the school.
About the role
As the first point of contact for parents, staff, and students, they handle a wide variety of day-to-day matters, from forgotten PE kits to misplaced bus passes, always responding with professionalism, kindness, and efficiency. The role is fast paced, with a consistently busy environment and frequent phone enquiries, so flexibility and a proactive mindset are essential.
Key responsibilities include:
- Providing a professional and welcoming reception service for visitors and callers
- Managing incoming calls, emails and visitor sign‑in procedures
- Supporting administrative tasks including parent communications, data input and record keeping
- Assisting with attendance and student information systems
- Liaising with staff, parents/carers and external organisations
- Maintaining an organised, presentable reception area
- Acting as a designated First Aider (training provided)
- Upholding safeguarding, data protection and confidentiality requirements at all times
About you
We are looking for someone who:
- Has strong literacy and numeracy skills (minimum Level 2 or equivalent)
- Is confident using ICT, including Microsoft 365
- Is well organised, able to prioritise effectively and remain calm under pressure
- Has excellent communication and interpersonal skills
- Can relate positively to young people, staff and visitors
- Works proactively, flexibly and as part of a team
- Is committed to safeguarding, equality and professional standards
Experience working in an administrative or customer‑facing role is essential. Experience in a school environment would be desirable (training will be provided if required).
What we offer
- A supportive and welcoming working environment
- Opportunities for training and professional development
- The chance to be part of a collaborative Trust focused on students and communities
- Local Government Pension Scheme
- A strong commitment to staff wellbeing
If you are passionate about supporting young people and being part of a welcoming school community, we would love to hear from you. We welcome visits from interested candidates prior to application. Please contact Bronia Burland, School Business Manager to arrange a suitable day/time - Bronia.Burland@thsp.org.uk
This role requires an enhanced DBS disclosure.
To apply for this role please submit your application online; your supporting statement should outline your suitability for the post.
The closing date for applications is 12 noon on 15th May 2026, interviews will be held on Monday 18th May 2026.
Successful applicants will be subject to an online search.
The Harbour Schools Partnership require all applicants to be eligible to work in the UK with no restrictions, as we are unable to offer sponsorship/work visas. You will be required to provide proof of Right to Work at interview stage.
The Harbour Schools Partnership
The Harbour Schools Partnership is an equal opportunities employer, committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment and an enhanced disclosure is required for this post.
Our Child Protection and Safeguarding Policy is available via our website here.
Our Vision
At Pilton Community College, we are a successful 11-16 mixed comprehensive school whose student-centred philosophy demonstrates our commitment to enabling every student to achieve their potential by fostering a culture where students believe that success is for all.
We have a strong ethos based on traditional values which underpin everything that we do. Our high expectations always positively reinforce the highest standards of learning and behaviour, encourage students to show respect for themselves, others, and the world around them. The development of positive relationships and student ownership of all aspects of school life are essential ingredients that make Pilton Community College special.
We believe that:
” Your character and attitudes to others will determine your success in life alongside your academic qualifications.” Steve Jobs
The opportunities and support that we provide enable our students to develop these key characteristics and become confident young people who contribute to our local community.
Exciting time to join Pilton CC
As a school we are proud of the journey that we have been on and the way we have recently secured an ‘Ofsted Good’ grade across all areas. We have increased our links and collaboration with other schools both within Devon and across the country. A relational approach is at the heart of what we do, as we believe this has a long-term impact on the success of all students from across our community.
Wellbeing
Mental health and well-being are cornerstones of the school. We offer all staff a Worklife Balance Day. As a Trust we have adopted the ‘Mindful Employer Charter’ https://www.mindfulemployer.dpt.nhs.uk/.
Our ‘buddy system’ gives all staff a support person from across the school.
Core Values
The Harbour Schools Partnership believes that our values drive our behaviours which in turn create the culture of an organisation. Our core values are:
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